Customer Relations Manager

Sounds True, a multimedia publishing company specializing in spirituality and holistic living, seeks a Customer Relations Manager to manage our customer service departments. The ideal candidate will have at least three years management experience, have great attention to detail, and will excel at problem-solving. The right candidate is an excellent communicator. Must be proficient in the Microsoft Office Suite, including Word and Excel. The ideal candidate will also have a heartfelt connection to the mission of Sounds True.

The Customer Relations Manager will participate in, and be responsible for, the following essential functions:

  • Phone and email communication with internal and external customers
  • Scheduling/Staffing
  • Monitoring service
  • Coaching representatives
  • Monitor work flow
  • Order entry
  • Performance reviews
  • Regular employee check-ins and team meetings
  • Reporting
  • Team-building
  • And more!

To learn more about Sounds True, please visit us at soundstrue.com. We offer an excellent work environment and great benefits. Please submit your resume, with a cover letter and salary requirements, to hr@soundstrue.com. Please put the job title in the subject line. No phone calls or walk-ins please.

App Developer

Sounds True, a multi-media publisher specializing in spirituality and holistic living, is seeking a talented app developer to join our team in Louisville, Colorado. Full time employment as well as contract employment will be considered. Qualified applicants have built and released several iOS applications into the app store and have good experience with PhoneGap. This job is on site, but for the perfect candidate we might have some flexibility here.

Desired skills:

  • 4+ years experience in professional software development (with at least 2 years developing mobile apps)
  • Experience with iTunes Connect
  • Strong PhoneGap experience
  • Strong iOS, Javascript, HTML5, and CSS skills
  • Client-side development experience including interfacing with back-end databases
  • Strong communications skills
  • Experience with responsive design websites/apps
  • Experience authenticating through ecom site
  • Ideal candidate will also have management experience

It is our hope that this candidate will take ownership of our existing apps and new apps strategy.

This first project will be to build our Sounds True Library App. This app will allow mobile users to download and play purchased content from their digital library. Subsequent projects likely include a free meditation app that includes community and the ability to make in-app purchases of guided meditations.

To apply, please send cover letter and resume to webjobs@soundstrue.com.

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