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Job Openings

Senior Internet Marketer

Would you like to lead million-dollar digital product launches in the mindfulness and spirituality sector? Are you inspired by the prospect of working for an enterprise that exists to help people live more genuine, loving, and meaningful lives? If so, then read on!

Sounds True, a growing multimedia publishing company, seeks a Senior Internet Marketer to play a leadership role in our fastest growing segment—working closely with our marketing, development, and creative teams to execute, launch, and manage online summits, online subscriptions, and online courses such as The Power of Awareness . This is a senior marketing position. In this role, you will be focused on not only delivering the final product, but helping develop the execution plan—including funnel structure, opt-in email capture, marketing video creation, advertising, email, marketing, and nurture strategy. You will contribute to the development of launch processes with a goal of constantly improving process and efficiencies. You will ensure that the launches are on track and will be responsible for effective and timely execution.

Responsibilities Include:

  • Contribute overall content marketing strategy while owning execution
  • aDrive video creation strategy and execution for launches
  • Communicate effectively with all layers of the organization to drive successful launches
  • Execute launch plan including funnel structure, email plan, opt-ins, and social targeting
  • Apply our methodology and enforce project standards
  • Manage multiple launch executions across the business
  • Work with production coordinators to ensure effective project management (e.g. develop timelines, set priorities, identify risks, develop and implement process improvements, etc.)
  • Liaise effectively with service providers, team members, and cross-functional departments
  • Motivate and build a collaborative team


Requirements/Preferences:

  • Experience and knowledge of funnels marketing launch strategy (e.g. methodologies taught by Jeff Walker, Eben Pagan, Russell Brunson, and Digital Marketer)
  • Stellar overall marketing knowledge and experience
  • Excellent analytical skills
  • Proven ability to adapt to changing priorities and execute results within designated timeframes
  • Ability to take big picture view while executing and managing details
  • Previous experience in managing the work output of other team members and service providers to deliver tasks on time
  • 5+ years of internet marketing experience, ideally at a management level
  • Excellent attention to detail and exceptional written communications skills
  • Willing to learn new systems and skills
  • Ability and willingness to work in a fast paced start-up type environment (inside of a 30-year-old solid business)
  • Organized, decisive, reliable, and trustworthy
  • Self-motivated with a commitment to achieving results
  • Connection to the mission of Sounds True


Sounds True offers an excellent work environment and great benefits, including health, dental, and vision insurance, a matching 401(k) plan, paid time off, profit-sharing, and more.Sounds True is located in Louisville, CO, near Boulder (both rank among the top places to live in the US). To learn more about us, visit SoundsTrue.com. To apply, please send your cover letter with your resume to HR@soundstrue.com.



Social Media Community Manager

Sounds True, a multimedia publishing company specializing in spirituality and holistic living, is seeking a Social Media Community Manager. The Social Media Manager is responsible for moderating the online forums related to Sounds True, as well as for creating advertisements for customer acquisitions. The Manager’s primary role is to engage with the virtual Sounds True community and provide value to the customers experience.

Main Responsibilities

  • Monitoring, responding to, and tracking comments and messages on social media channels
  • Creating, maintaining, and updating content schedules
  • Identifying, nurturing, and partnering with influencers
  • Analyzing and tracking audience engagement
  • Providing customer service during live online sessions
  • Creating FAQs, community resources, guidelines, and other content for social channels
  • Strategizing, implementing, and analyzing paid ads
  • Creating microsites and implement tracking on Leadpages
  • Identifying and implementing strategies for online growth

Qualifications

  • Bachelor’s degree or equivalent work experience
  • Superb organizational and analytical skills
  • Extensive experience with data analytics
  • Fluency with Facebook Business Manager
  • In-depth knowledge of funnel marketing strategies
  • Experience of successfully running social media channels on behalf of a brand
  • Experience with social dashboards and online content management systems
  • Excellent written and verbal communication skills
  • Familiarity with digital analytics and media tracking tools
  • A genuine interest and connection to the mission of Sounds True

Sounds True offers an excellent work environment and great benefits, including health, dental, and vision insurance; a matching 401(k) plan; paid time off; profit-sharing; and more. To learn more about us, visit SoundsTrue.com. To apply, please send a letter of interest with your resume to HR@SoundsTrue.com.



Assistant to the Publisher

Sounds True, a multimedia publisher specializing in spirituality and holistic living, seeks an organized, adaptable, proactive, and highly capable individual to support our Publisher. This is a full-time position based in our Louisville, Colorado office.

Responsibilities include, but are not limited to:

  • Managing all scheduling and tasks related to Publisher's popular Insights at the Edge weekly podcast, including booking guests, procuring guest materials/publications, and reviewing such materials to help the Publisher prepare for each interview
  • Supporting Publisher in hosting more than 50 live online course and summit broadcasts per year, including researching and recommending authors and reviewing author materials to help Publisher prepare for each broadcast
  • Cultivating and managing relationships with authors and other contacts on behalf of Publisher
  • Communicating on behalf of the Publisher, including managing Publisher's email as requested
  • Making and managing all arrangements for Publisher's busy travel schedule
  • Filtering all requests for Publisher's time to ensure that Publisher's schedule is focused and well managed
  • Other administrative tasks and miscellaneous errands as assigned

The successful candidate has:

  • A genuine connection to Sounds True's mission, content, and authors
  • Comprehensive knowledge of the psychology, relationship, health, healing, and self-help marketplace and trends
  • A keen attention to detail and the ability to anticipate the needs of others
  • Impeccable verbal and written communication skills, as well as strong interpersonal skills
  • The ability to work independently and set priorities under pressure
  • A proficiency in Microsoft office and Google email/calendar
  • At least two years of relevant experience

Sounds True offers an excellent work environment and great benefits, including health, dental, and vision insurance; a matching 401(k) plan; paid time off; profit-sharing; and more. To learn more about us, visit SoundsTrue.com. To apply, please send a letter of interest with your resume to HR@SoundsTrue.com.



Production Artist

Sounds True, a growing multimedia publishing company specializing in spirituality and holistic living, is seeking an experienced Production Artist to support our busy design team. The right candidate will work in our Louisville, Colorado offices three to four days a week (transition to full time is possible).


Primary Responsibilities

  • Creation and management of files for print and digital media
  • Organization and maintenance of department archives and digital assets
  • Delivery of files to multiple vendors and internal clients
  • Managing online proofing system
  • Fulfilling requests from internal clients
  • Supporting designers and art directors

Requirements

  • At least three years of experience in a busy design department
  • Proficiency in Adobe Creative Suite, HTML, current Mac OS, and Google Drive
  • Devotion to detail, accuracy, and deadlines
  • Proven understanding of print and digital production
  • Portfolio of work demonstrating sound design judgement
  • Good verbal and written communication skills

  • To learn more about us, visit SoundsTrue.com. To apply, send a compelling cover letter, resume, link to portfolio, and salary requirements to HR@SoundsTrue.com


Video Department Manager

Sounds True, a spiritually based, multimedia publishing company, seeks a full-time Video Department Manager to join our creative division. The Video Department Manager will lead the video production team in managing, scheduling, tracking, and producing Sounds True’s video content.

Responsibilities Include

  • Managing department deliverables and team member schedules
  • Managing and tracking the department’s budget
  • Serving as a Production Manager, working with the company’s Video Producers to execute video shoots
  • Editing video for online courses and other digital offerings
  • Camera operation and assisting with setting up video equipment for shoots
  • Technical directing or otherwise supporting live-streaming productions

The Ideal Candidate

  • Is highly proficient at managing others and has an interest in maintaining a strong team
  • Has live event and video shoot production experience
  • Has aptitude for prioritizing multiple demands at once
  • Has strong communication and teamwork skills
  • Is detail oriented and exceptionally organized
  • Has a genuine interest and connection to the mission of Sounds True


Experience in directing talent and creating content is a plus.

To learn more about Sounds True, you can visit our website at SoundsTrue.com. To apply, please send a cover letter and a resume to HR@SoundsTrue.com. Resumes without cover letters will not be considered.



Audio Engineer

Sounds True, a multimedia publishing company specializing in spirituality and holistic living is hiring for the position of Audio Engineer.

Responsibilities

Act as the Recording Engineer for a variety of spoken-word recording sessions to include:

  • Audio Learning Programs
  • Online Courses and Events
  • Podcasts
  • Video Shoots
  • Spoken-word audio editing
  • Mastering to multiple formats, including compact disc, downloadable products, streaming media and audio for video
  • Coordination and scheduling of ongoing product offerings such as podcasts and webcasts
  • Quality-assurance checks of multimedia products
  • Live sound reinforcement for live events

Qualifications

  • A formal education or commensurate experience in audio technique and application
  • Thorough understanding of audio formats such as m4b, wav, mp3, aiff, etc.
  • Willingness to adapt to ever-changing technologies, initiatives, job requirements and recording environments
  • Ability to communicate effectively with a variety of people
  • Interest in working in an environment that will encourage you to grow in ways you might ot expect
  • A desire to problem-solve and troubleshoot with a sense of tenacity and curiosity
  • A heartfelt connection to the mission of Sounds True

To learn more about Sounds True, you can visit our website at SoundsTrue.com. To apply, please send a cover letter and a resume to HR@SoundsTrue.com. Resumes without cover letters will not be considered.




Director of Sounds True's Professional (Psychotherapy/Therapist) Division

Sounds True, a multimedia publisher based in Boulder, Colorado, is seeking a Director of our Professional Division to help us bring leading-edge psychotherapy training to a growing worldwide audience. This is a part-time, contract position with flexible hours, requiring approximately 8–10 hours per week (on average).

We are looking for someone who both has clinical experience as a practicing psychotherapist and a passion for introducing people to leading-edge online training opportunities. You must be a trained psychotherapist, an excellent writer and communicator, and be comfortable speaking and conducting interviews in front of a camera. The ideal candidate lives in the Boulder/Denver area has interest and experience in online marketing.

Responsibilities Include:

  • Being the face and voice of Sounds True's Professional Division
  • Writing a weekly email to our growing database of professionals sharing with them your enthusiasm about new developments in the field and information about Sounds True's online training programs
  • As needed, moderating private Facebook discussion groups related to online programs
  • Creating 1–2 short video communications each month introducing people to new authors and online programs
  • As needed, hosting professional training webinars
  • Working with our new product development team to select new authors to feature in our online training summits and courses
  • Interacting with leading authors and trainers in the field to help them shape their content for online delivery through Sounds True
  • Staying abreast of new trends, modalities, and practices in the psychotherapy field to help develop ideas for online training offerings
  • Actively researching and developing relationships with leading psychotherapists and other experts in the space

Please send a cover letter that expresses your interest along with your resume to HR@SoundsTrue.com.



Web Application Developer—LAMP/Magento

Sounds True, a multimedia publishing company specializing in spirituality and holistic living, seeks a full-time, onsite addition to our software development team in Louisville, Colorado. This person will primarily support the ongoing development of our Magento e-commerce and online course platforms.

Responsibilities Include:

  • Develop and maintain functionality for our Magento e-commerce, course, and live event systems
  • Be responsible for the quality of the software you write and the overall health of our systems
  • Actively participate as a member of a Scrum team, defining stories, refining requirements, communicating progress, and completing assigned tasks

The Ideal Candidate:

  • Has a BS in Computer Science
  • Understands and follows TDD, fixturing, and sustainable automation techniques
  • Demonstrates delight in finding solutions to complex problems
  • Collaborates in a cross-functional team setting
  • Is familiar with Amazon Web Services environments
  • Has experience with Magento 2.X
  • Has been part of an Agile Scrum team
  • Has a genuine interest and connection to the mission of Sounds True

Requirements:

  • 3 or more years of development experience using PHP and MySQL on Linux systems
  • 1 or more years of experience extending and maintaining Magento 1.X
  • 1 or more years of experience extending and maintaining WordPress
  • Expertise in PHP 5.6+, MySQL, Javascript, jQuery, CSS, HTML
  • Experience developing extensions and themes for the Magento platform
  • Experience with source code control and ticket management systems: Git
  • Skilled in Linux and MySQL usage and administration

We Offer:

  • Health, dental, and vision insurance
  • 401(k) with employer matching
  • Profit-sharing
  • Paid timeoff, including your birthday
  • Paid timeoff for volunteering; charitable matching
  • A pet-friendly workplace
  • A meditation room
  • And more . . .

Please submit cover letter, resume, and salary requirements to HR@SoundsTrue.com. You can learn more about our company at SoundsTrue.com.



Online Course Production Administrator

Sounds True, a spiritually based multimedia publishing company, seeks a full-time Online Course Production Administrator to join our creative division. As production administrator, this person will join a traffic management team to assist the production process for all online courses and events. This role is part of a fast-paced and fast-growing division of Sounds True that requires a strong work ethic, ability to juggle multiple projects, and attention to detail to succeed.

Primary Responsibilities Include:

  • Tracking receipt and delivery of presentation materials
  • Attending weekly production meetings
  • Live broadcast preparation (drafting and routing scripts, organizing host questions, confirming and distributing broadcast details)
  • Author communication
  • Database entry
  • Asset tracking and routing
  • Meeting coordination
  • Inter-department communication
  • Live broadcast assistance as needed
  • Editorial and administrative duties as assigned

  • The Ideal Candidate:

    • 1 year (or more) of experience in project coordination
    • Has a working knowledge of Microsoft Office Suite and Google Apps
    • Is highly proficient at managing and meeting deadlines
    • Has aptitude for prioritizing multiple demands at once
    • Has strong communication and teamwork skills
    • Is detail oriented and exceptionally organized
    • Is confident and able to negotiate skillfully in pressured situations
    • Is proactive and displays strong self-initiative
    • Has a genuine interest and connection to the mission of Sounds True
    • Experience in Firebrand is a plus

    Sounds True offers a great working environment and excellent benefits. To learn more about us, visit SoundsTrue.com. To apply, send a cover letter and resume to HR@SoundsTrue.com.



    Online Course Product Launch Manager

    Would you like to lead million dollar online course product launches in the mindfulness and spirituality sector? Sounds True, a growing multimedia publishing company, seeks an Online Product Launch Manager to work closely with our marketing, development and creative teams to execute, launch, and manage online summits, online subscriptions and online courses such as the Power of Awareness. This is a senior marketing position. In this role you will be focused on not only delivering the final product, but helping develop the execution plan—including funnel structure, opt-in email capture, marketing video creation, advertising, email, marketing and nurture strategy. You will contribute to the development of launch processes with a goal of constantly improving process and efficiencies. You will ensure that the launches are on track and will be responsible for effective and timely execution.

    Responsibilities Include:

    • Contribute overall content marketing strategy while owning execution
    • Drive video creation strategy and execution for launches
    • Communicate effectively with all layers of the organization to drive successful launches
    • Execute launch plan including funnel structure, email plan, opt-ins and social targeting
    • Apply our methodology and enforce project standards
    • Manage multiple launch executions across the business
    • Work with production coordinators to ensure effective project management (e.g. develop time lines, set priorities, identify risks, develop and implement process improvements, etc.)
    • Liaise effectively with service providers, team members and cross-functional departments
    • Motivate and build a collaborative team

    Requirements:

    • Experience and knowledge of funnels marketing launch strategy (e.g. methodologies taught by Jeff Walker, Eben Pagan, Russell Brunson and Digital Marketer)
    • Stellar overall marketing knowledge and experience
    • Proven ability to adapt to changing priorities and execute results within designated timeframes
    • Ability to take big picture view while executing and managing details
    • Previous experience in managing the work output of other team members and service providers to deliver tasks on time
    • Excellent attention to detail and exceptional written communications skills
    • Willing to learn new systems and skills
    • Ability and willingness to work in a fast paced start-up type environment (inside of a 30 year old solid business
    • Organized, decisive, reliable and trustworthy
    • Self-motivated with a commitment to achieving results
    • Connection to the mission of Sounds True

    Sounds True offers an excellent work environment and great benefits, including health, dental, vision, matching 401(k), paid time off, profit sharing and more! Sounds True is located in Louisville, CO, near Boulder (both rank among the top places to live in the US). To learn more about us, visit SoundsTrue.com. To apply, please send your cover letter and resume to HR@SoundsTrue.com.



    Independent Sales Reps

    Sounds True, a well-established, recognizable, and growing publisher specializing in spirituality and holistic living, seeks representation in the gift market. We offer a competitive commission, impeccable personal customer service, and a guarantee on all sales for one year.

    Today's gift market is experiencing dynamic growth as consumers are buying more gift items to help their family and friends find more balance and joy in their lives. For more than 30 years Sounds True has offered the highest-quality programs in the field of yoga, children's books, relaxation, sleep, therapeutic music, and personal healing from leading teachers and visionary artists of our time.

    In 2015, we launched our first children's yoga book, Good Night Yoga, which became that year's bestselling book. It was featured in Parents magazine, Woman's World magazine (as a holiday pick for parents), and Mini magazine, among others. Its companion, Good Morning Yoga, was released in March 2016 with equally strong sales.'

    If you are interested in becoming an Independent Sales Representative for Sounds True, please email your cover letter and resume to HR@SoundsTrue.com.



    Email Designer/Coder

    Sounds True, a multimedia publishing company specializing in spirituality and holistic living, is looking for an Email Designer/Coder to join our Marketing team. This candidate should be extremely detail-oriented, comfortable working in a fast-paced environment, and able to communicate clearly and effectively cross-functionally. The right candidate is a resourceful multi-tasker who loves coding emails. This is a full-time, on-site position that reports to the Email Marketing Manager and works alongside a team of designers, developers, analysts, and launch coordinators/managers.


    Key Responsibilities:

    • Build responsive emails in Bronto (our ESP)
    • Troubleshoot and resolve rendering issues in email code
    • Schedule/send emails in Bronto based on our master schedule (in Smartsheet) to the specified audience (multiple substantial lists and segments)
    • Communicate effectively and work closely with stakeholders, marketing team, and QA
    • Prioritize workload to meet daily deadlines in a fast-paced environment and manage multiple projects simultaneously


    Requirements:

    • Strong experience in HTML/CSS and responsive email design
    • Working knowledge of Photoshop and Adobe Creative Suite
    • Familiar with email and design principles & best practices
    • Excellent communication skills and exceptional attention to detail
    • Experience with large-scale email service providers (ex: Bronto)
    • Familiar with (or willing to quickly become familiar) related laws and guidelines


    Sounds True offers a great work environment and excellent benefits including health, dental, vision, matching 401(k), paid time off, and more! To learn more about us, visit SoundsTrue.com. To apply, send cover letter and resume to HR@SoundsTrue.com.


    Production Coordinator

    Sounds True, a growing multimedia publishing company, is seeking an individual to coordinate all aspects of online course production including course development and marketing launch planning. The core responsibilities will include coordination of cross-functional resources to affect the launch of online courses and events with inputs from the launch manager, leadership team, and relevant stakeholders. This role will be key in driving projects to completion using internal processes. This person must be effective at identifying and resolving planning and resource conflicts, and also be able to negotiate with internal and external stakeholders. Additional small projects related to courses and events will also be expected for this role.

    Responsibilities Include:

    • 75% Online course and event production
      • Own routing and production timelines for development and launch of online courses
      • Work cross-functionally with multiple internal teams to drive online course projects including development, copy, design and production teams
      • Identify and continually pursue opportunities to improve processes and efficiency
      • Contribute to project plans to support online courses content production and marketing launch scheduling and resource constraints
      • Establish and document processes for execution of online course projects
      • Liaise with customer service to provide support for online course and event launches
      • Maintain/archive post-mortem reporting for all projects

    • 25% Support event launches and general direct initiatives as needed
      • Work cross-functionally with events stakeholders to develop deliverables and project time-table
      • Establish production schedules for Events division and Direct division initiatives
      • Route production of direct marketing initiatives including email, merchandising, and social media marketing
      • Maintain agreed-upon deadlines and be able to negotiate with stakeholders

    Requirements:

    • Bachelor's degree in project management, digital, or business fields
    • 2–5 years of project management or production management in ecommerce or related digital field preferred
    • Strong business partner focus and customer service background
    • Strong MS Office, SmartSheet, and project management skills
    • Ability to coordinate multiple, high-priority requests and small projects at once
    • Exceptional communication skills and ability to negotiate competing priorities among peers and senior management alike a must
    • Internet savvy and knowledge of current technologies
    • Strong analytical skills, extreme detail orientation, ability to multi-task, excellent organizational and problem solving skills
    • Experience using tools such as Google Analytics and other web reporting suites
    • The ideal candidate will have a connection to the mission of Sounds True

    Sounds True offers a great work environment and excellent benefits including health, dental, vision, matching 401(k), paid time off, and more! To learn more about us, visit SoundsTrue.com. To apply, send cover letter and resume to HR@SoundsTrue.com.



    Production Manager

    Sounds True, a growing multimedia publishing company specializing in spirituality and holistic living, is seeking an experienced Production Manager to join our production team and help oversee the editorial calendar for all books, audio, video, and online courses, with a special emphasis on online course production management. The right candidate will balance hands-on projects and personnel management with strategically shaping our project management best practices.


    Responsibilities Include:

    • Mentor and collaborate with team of Production Coordinators to track production schedules, improve processes, and foster strong interdepartmental communication and collaboration
    • Oversee the editorial production calendar for all new books, audio, video, online courses, and corresponding marketing materials
    • Act as point person for all new projects and initiatives requiring multi-department engagement
    • Collaborate with other teams to meet cross-departmental project management needs
    • Function as a liaison between departments to ensure the production process is at the highest level of quality, efficiency, and timeliness
    • Foster a culture committed to excellence, collaboration, professional and personal growth, and job satisfaction
    • Cultivate fulfilling relationships with authors, customers, vendors, internal clients, and colleagues
    • Conduct weekly production meetings to track status of all in-progress projects and adjust schedules as needed
    • Lead as project owner and implementation manager of Firebrand, the publishing management software used to track production, assign tasks, record product details, and distribute metadata and digital assets to trade partners
    • Hold the company standard and offer guidance on successful project management, efficient meetings, employee onboarding plans, information/data organization, effective training, and seamless process/system rollout
    • Set and maintain department budget and expenses


    The Ideal Candidate:

    • You have experience in the publishing and/or media industry and are very familiar with audio and online course production workflow
    • You have an aptitude for analyzing and refining process
    • You excel at collaborating with all personality types, from analytical to creative
    • You enjoy catching the details while also keeping the big picture in mind
    • You have experience implementing and becoming an expert user in project management software (Firebrand, Smartsheet, and/or Jira a plus)
    • You have a passion for training, excellent communication skills, attention to detail, a focus on customer satisfaction, and strong project management skills
    • You thrive on finding solutions to complex problems
    • You have undergone and perhaps even facilitated change management within an organization
    • You possess the ability and enthusiasm for cultivating high morale, clear communication, and friendly collaboration within all levels of an organization


    Requirements

    • Minimum 3 years of project management experience
    • Ability to effectively communicate with all levels across the organization
    • Compassionate, confident leadership style
    • Clear, honest, and kind written and verbal communication style
    • Impeccable organizational skills and attention to detail
    • Interest in exploring and implementing new systems
    • Ability to work independently and set priorities under pressure
    • Proficient knowledge of MS Office, Google Apps, various project management tools; Firebrand and/or Jira experience a plus
    • Connection to Sounds True's mission and products


    Sounds True offers an excellent work environment and great benefits, including health, dental, and vision insurance; a matching 401(k) plan; paid time off; profit-sharing; and more. To learn more about us, visit SoundsTrue.com. To apply, please send a cover letter and resume to HR@SoundsTrue.com.


    Video Department Specialist

    Sounds True, a spiritually based multimedia publishing company, seeks a full-time video department specialist to join our creative division. The video department specialist will join the video production team to support and assist various aspects of the production process.


    Primary Responsibilities Include:

    • Organizing and maintaining digital content, including overseeing the Sounds True video archive
    • Reviewing all video content for consistent quality
    • Tracking, managing, and maintaining department equipment
    • Editing video for online courses and other digital offerings
    • Technical directing or otherwise supporting live broadcast productions
    • Camera operation and assisting with setting up video equipment for shoots

    The Ideal Candidate:

    • Is detail oriented and exceptionally organized
    • Has experience with the video production process and media formats
    • Is proficient with video editing platforms
    • Is highly proficient at managing and meeting deadlines
    • Has aptitude for prioritizing multiple demands at once
    • Has a genuine interest and connection to the mission of Sounds True
    • Experience in pre-production planning and comfort working on video sets is a plus

    Sounds True offers an excellent work environment and great benefits, including health, dental, and vision insurance, a matching 401(k) plan, paid time off, profit-sharing, and more. To learn more about us, visit SoundsTrue.com. To apply, please send a letter of interest with your resume to HR@soundstrue.com.


    Sounds True, a publishing company specializing in spirituality and holistic living, has a full-time opening for an upbeat team player in our shipping department. 1-2 years of warehouse experience preferred as well as the ability to work in a fast-paced environment, with attention to detail and minimal supervision. Previous forklift experience a plus. Interest in our products and mission is also a plus. We offer competitive pay and great benefits. Email cover letter and resume to HR@soundstrue.com. No calls please.



    Customer Service Representative

    Sounds True, a multimedia publisher specializing in spirituality and holistic living, has a full-time opening for an energetic and responsible individual to join our Customer Service team. Primary responsibilities include assisting our customers by phone, email, and chat. Customer assistance includes, but is not limited to, support with downloadable products, online course programs, reconciling account discrepancies, and offering product suggestions.

    The Ideal Candidate Has:

    • A high standard of professionalism
    • The ability to problem solve and troubleshoot technical issues
    • Experience downloading music or books
    • The ability to work within a team environment, yet independently
    • The ability to perform under pressure, multi-task and has a sense of urgency
    • Attention to detail
    • Proficiency in Microsoft Office
    • Excellent written and verbal communications skills
    • Interest in our product line

    Email cover letter and resume to HR@soundstrue.com. No calls please.