Contact Us

Customer Service

Please submit any questions via LiveChat about placing your order, an existing order, product information, or the Sounds True website. Inquiries can be submitted via live chat (available during our business hours) or email us at:

Sounds True, Inc.

413 S. Arthur Avenue
Louisville, CO 80027

Questions about your order? 1-800-333-9185 (U.S. Only)
Monday - Friday
8:00 a.m. - 5:00 p.m. Mountain Time

(Toll free for Canada and U.S. can call 1-888-303-9185.)

(Outside the U.S. and Canada, call 303-665-3151.)


For information about opening a wholesale account:

Visit for retailer support, including catalogs, displays, newsletters, and more.

Affiliate Information

Let us know if you are interested in becoming a Sounds True affiliate:


For media professionals seeking press kits, interviews, or review copies:


Unsolicited submissions are processed by mail only. Click here for guidelines on submitting your work for consideration by our editorial committee.

Permissions and Licensing

Visit our Permissions Page for more details. You can also email us

Send Returns To

Sounds True Returns
379 S. Arthur Ave.
Louisville, CO 80027