authors/pema-chodron

Pema Chödrön

Ani Pema Chödrön was born Deirdre Blomfield-Brown in 1936, in New York City. She attended Miss Porter's School in Connecticut and graduated from the University of California at Berkeley. She taught as an elementary school teacher for many years in both New Mexico and California. Pema has two children and three grandchildren.

While in her mid-thirties, Ani Pema traveled to the French Alps and encountered Lama Chime Rinpoche, with whom she studied for several years. She became a novice nun in 1974 while studying with Lama Chime in London. His Holiness the Sixteenth Karmapa came to Scotland at that time, and Ani Pema received her ordination from him.

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Effective as of March 23, 2020.

eGift Cards

eGift Cards are the simplest, speediest way to send something special. Our eGift Cards are purchased just like any other item in our store. You choose the amount, add a personalized message, and the card will be delivered right to your inbox where you can treat yourself or you can send it to someone as a gift. eGift Cards include your personalized message and a gift code in a lovely layout.

Please keep in mind:

* We offer electronic gift cards only; we do not mail out physical cards to recipients. * We recommend that you purchase gift cards directly from our Site and retain your receipt. We cannot guarantee the validity of gift cards purchased from third parties, especially from third-party online marketplaces where scams are common. Gift cards that have been stolen or fraudulently acquired are subject to cancellation by Sounds True regardless of whether you purchased the gift card from the third party without knowing it was stolen. Here are some common questions about our eGift Cards and the answers to them:

Are there any fees associated with the purchase of an eGift Card?

No. You will only be charged the face value of the eGift Card, and we will not impose any shipping, taxes, or additional fees.

Can I change the value of an eGift Card after I've paid for it?

Not at this time.

How do I cancel the purchase of an eGift Card?

Your eGift Card is not returnable after purchase (except as required by law) and cannot be canceled.

What are the minimum and maximum dollar amounts I can purchase for eGift Cards?

The minimum is $15; the maximum is $150. However, if you wish to purchase an eGift Card for more than $150, please contact Customer Service. Email: support@soundstrue.com; Phone: 1-800-333-9185 (US only), 303-665-3151 (international).

When is my credit card charged for my purchase?

Your credit card is charged at the time of purchase.

What exactly does the recipient receive when I send an eGift Card?

On the delivery date you choose, an email is sent to the recipient informing them of your gift, with the eGift Card you created, your personalized message, its value, and a code number. The email also gives simple instructions for redeeming the eGift Card.

When is the eGift Card sent to the recipient?

The eGift Card email is sent to the recipient on the date you choose. It can be sent immediately or scheduled to be sent up to one year in the future.

When does the eGift Card expire?

The eGift Card expires five years after the initial purchase date.

Where can I redeem my eGift Card?

You can use your eGift Card at SoundsTrue.com on any Sounds True product (excluding live events, monthly subscriptions, or Continuing Education credits). You can apply the gift card balance to your shopping cart at checkout and will be prompted for additional payment if your total exceeds your gift card balance.

Do gift card purchases qualify for special offers or promotions?

No, the purchase of eGift Cards does not count toward the purchase amount required to be eligible for free shipping or promotional offers.

Can I use the eGift Card to purchase Sounds True products on other websites (such as Amazon)?

No, not at this time.

Can I add value to my eGift Card?

No, not at this time.

How do I know the recipient actually received the eGift Card I purchased?

You will receive an email message confirming delivery.

If I want to return a product I bought with an eGift Card, will I receive another eGift Card?

No, the refund goes back on the original eGift Card and the expiration date remains the same. If you used an eGift Card and credit card for the order (because the total price exceeded the amount of the eGift Card), the refund goes back to the eGift Card before the credit card.

What if I lose my eGift Card?

Please contact Customer Service. Email: support@soundstrue.com; Phone: 1-800-333-9185 (US only), 303-665-3151 (international).

I’m having trouble using my eGift Card. Who should I contact?

Please contact Customer Service. Email: support@soundstrue.com; Phone: 1-800-333-9185 (US only), 303-665-3151 (international).

I purchased an eGift Card as a gift for someone, but they haven’t received it yet. What should I do?

Please contact Customer Service. Email: support@soundstrue.com; Phone: 1-800-333-9185 (US only), 303-665-3151 (international).

Do you sell physical gift cards?

No, not at this time.