We unconditionally guarantee your satisfaction with all Sounds True products for up to one year when purchased from Sounds True. If a Sounds True product fails to meet your expectation for any reason, simply contact Sounds True customer service for a refund. For items purchased from Sounds True which are manufactured by other companies, we indicate the warranty period in the product description.
Please note: Due to credit card fraud protection policies, refund requests for direct Sounds True credit card purchases up to 365 days from the order date will be refunded back to the credit card. If the purchase was paid for using PayPal, refunds will be made back to PayPal within 180 days from the purchase date; after 180 days and up to 365 days from the purchase date, the purchase will be refunded via a paper check (in US dollars) and mailed to the billing address on file. If this is not possible, we will apply a credit to your account.